Branch Toyota Moving Forward With New Showroom, Service Department

WATERTOWN — In this day and age, when a quality consumer experience is harder to come by, Branch Toyota is committed to not only meeting all its customers’ quality standards, its staff strives to exceed them as well.

The process begins at the sales door, where visitors are greeted by welcoming sales staff and escorted into a brightly lit state-of-the-art showroom outfitted with gleaming marble tile and charming wall murals.

 Branch Toyota’s knowledgeable sales personnel stand ready to take whatever time is necessary to consider everyone’s transportation needs. Then, using the information provided, they scour the large inventory of new and pre-owned vehicles to locate the perfect choice for clients and their families.

Once the purchase is completed, the next phase of customer service kicks into high gear. After enjoying the first 5,000 miles in a new vehicle, it will be time for the first, complimentary scheduled maintenance. Scheduled maintenance is designed to deliver the greatest ownership experience and value from a new or used Branch Toyota, while maximizing its performance, reliability, and fuel economy.

The Branch service department is open six days a week, including extended hours on Wednesdays. When the scheduled service day arrives, just pull directly into one of the climate-controlled, drive-in service bays.

Clients will immediately be greeted by one of the knowledgeable and courteous service advisors. A lot of changes have been made since the current owners took over the operation in 1991.

Branch Toyota started with 21,000 square feet and nine vehicle lifts. Today it has 33,000 square feet and 19 vehicle lifts, so even complicated repairs can be made in a timely manner.

And as the vehicle is whisked into the shop, customers are escorted to and seated in Branch’s comfy customer lounge.

Take advantage of a warm, relaxing beverage, sit back, watch some television on the huge, flat-screen panel, and know your vehicle is in the best hands possible.

Courtesy loaner vehicles are always available when any major services or repairs are required. The Branch service staff prides itself on their professional manner, but also on their clean and organized work environment.

Genuine Toyota parts and accessories are also available direct to consumer at the Straights Turnpike location. Since they are Genuine Toyota parts, they are designed to deliver the fit, reliability, and performance customers need and demand.

And, they are also covered by the factory warranty, providing peace of mind to go along with great looks and utility.

 From one’s arrival as a first-time or returning customer, to and through any experiences with the dealership’s service or parts division, the Branch team approach and commitment to professionalism provide a reassuring atmosphere whether it is for a first-time car buyer, a service or parts client, or one of their many “experienced” customers who wouldn’t think of going anywhere else.

Branch Toyota is approximately 15 minutes from Newtown at 832 Straits Turnpike, Route 63, Watertown. Take Exit 17 off I-84 and head north.

For information, call 203-758-8261 or 800-346-6426 or visit www.BranchToyota.com.