Patient Safety In The Hospital

Communicate

*Ask questions and express concerns. If you have concerns, talk with your nurse, the unit's patient services manager or your physician.

*Ask for an interpreter if you are deaf or do not speak English.

*Speak up if something is bothering you and you do not feel safe.

*You have the right to have a second opinion or even a transfer to another hospital if you do not feel safe.

Avoid Infection

*Remind nurses, doctors, and therapists to wash their hands.

*Ask visitors to stay home if they are sick..

*Get the flu and pneumonia vaccines if recommended.

*Do not be embarrassed to tell your nurse if your linens or garments become soiled.

Reduce Medication Errors

*Learn about the medications you are being given; find out the size and color of each pill and speak up if something looks wrong.

*Make sure your doctors and nurses know about any allergies you may have.

*Make sure to tell your doctor and nurse about other drugs you are taking (even vitamins, herbal remedies or over-the-counter medicine).

Falls

*Do not be embarrassed to ask for help in getting out of bed, especially at night.

*Keep your call button near you.

*Make sure there is adequate light to see, and keep your eyeglasses within reach.

*Wear slippers with rubber soles to prevent slipping.

*Point out any fluids or obstructions on the floor to anyone involved in your care.

*Do not wait until it becomes urgent to ask for help in getting out of bed to go to the bathroom.

Equipment/treatment Errors

*Check the information on your hospital ID bracelet to make sure your name and medical record number are on it.

*Make sure the brakes are locked when getting into or out of a wheelchair.

*Write down questions that you want to ask the staff about your procedure, treatment, and medications so that you will remember.

Source: Yale-New Haven Hospital