According to the Board’s Final Decision and Order, at various points between December 2002 and July 2006, Mr Kennedy broke numerous state laws and regulations by:

*Failing to obtain building permits for work performed on customers’ homes;

*Performing or causing work to be performed in an incompetent or negligent manner by installing faulty equipment;

*Utilizing improperly or unlicensed persons to perform heating and cooling work;

*Making false, misleading and deceptive representation regarding his work to consumers, and by not honoring a service warranty;

*Failing to follow proper building codes;

*Failing to display his license number on an invoice;

*Failing to provide records requested by the Department of Consumer Protection; and

*Failing to respond for one year to a request by a Town Building Official for information.

The Heating and Cooling Board ordered Kennedy to pay a civil penalty of $32,000 and restitution to three former clients in the sum amount of $3,500, and revoked his S-1 unlimited heating-cooling contractor’s license, number 303175 effective immediately.  

Kennedy’s P-1 unlimited plumbing-piping contractor’s license, number 203802 was suspended by the State Plumbing and Piping Work Examining Board in September 2007.