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Date: Fri 19-Dec-1997

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Date: Fri 19-Dec-1997

Publication: Bee

Author: CURT

Quick Words:

business-consumer-web-sites

Full Text:

Two New Web Sites Aimed At The Consumer

Two new web sites dedicated to the consumer have made their debut on the World

Wide Web.

Consumer information from various federal agencies has been consolidated at

www.consumer.gov , and Consumer Reports has launched its new web site at

www.ConsumerReports.org.

The federal site, called U.S. Consumer Gateway, claims to be the first

Internet site to provide "one-stop" access to federal consumer information.

The site allows visitors to search for information by subject rather than by

federal agency.

Each of the site's ten major categories, including Food, Health, Your Money,

Product Safety, and Transportation, has its own subject areas, allowing

consumers to locate and link to appropriate and late-breaking information

quickly and easily. Topics are cross-linked to encourage and enhance access to

the consumer information.

Among the site features at U.S. Consumer Gateway is "Scam Alert!" which

provides information about current law enforcement efforts and tips on how to

recognize -- and avoid -- fraudulent and deceptive practices in the

marketplace.

The federal site combines the efforts of the Consumer Product Safety

Commission, the Food and Drug Administration, the National Highway Traffic

Safety Administration, and the Securities and Exchange Commission.

Consumer Reports Online, the new web site from Consumer Reports magazine, is

an ad-free, easy-to-use site that offers product and service ratings developed

by the consumer testing organization.

The site offers two levels of access. Visitors can get consumer advice for

free, and paid site subscribers can receive product service ratings and

recommendations.

For no charge, visitors to Consumer Reports Online can get timely advice on

how to buy products and services, safety alerts, information on product

recalls, a directory of links to consumer agencies, and a section that helps

consumers locate manufacturers.

Those willing to pay $2.95 per month or $24 per year will have access to the

latest issue of Consumer Reports magazine; 24 months of test results,

including detailed ratings and recommendations of products and services;

exclusive product reliability reports based on extensive surveys; and the

opportunity to participate in message board discussions with Consumer Reports

experts.

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