Emergency Dispatchers Lauded For Their Work

First Selectman Pat Llodra has proclaimed the week of April 11 through April 17 National Public Safety Telecommunications Week.

Through that proclamation made on April 12, Mrs Llodra encourages all citizens to recognize the efforts of the dispatchers who work at the emergency communications center at Town Hall South. The proclamation notes those workers’ devotion, contributions to the community, and public service.

When an emergency occurs, the prompt response of police, firefighters, and emergency medical staffers is critical to the protection of life and the preservation of property, according to Mrs Llodra.

Ms Llodra notes that the safety of police, firefighters, and emergency medical personnel depends upon the quality and accuracy of information obtained by dispatchers from citizens who call for emergency help.

Dispatchers are the first contact and the most critical contact that citizens have with emergency services, according to the first selectman.

Dispatchers, or telecommunicators, monitor the activities, provide information, and ensure the safety of police, fire, and medical personnel, according to Ms Llodra.

The work of dispatchers has contributed to the apprehension of criminals, the suppression of fires, and treatment of patients, she adds.

During the past year, staff members at the emergency communications center has shown compassion, understanding, and professionalism in their work, according to the first selectman.