Local Company’s Distribution Software Drives E-Commerce Storefronts

It is a dream come true for wholesale distributors who were previously forced to use multiple time-consuming computer software systems to maintain customer accounts and their own e-commerce websites.

Now, thanks to an innovative software system developed by DDI System, a Sandy Hook company, those distributors can enter customer and product data into one master database that runs daily operations, and drives sales on their e-commerce sites.

For years, wholesale distributors have faced the challenge of maintaining multiple databases and entering duplicate data virtually doubling their time and resource allocations. That antiquated workflow is now a thing of the past according to company spokesperson Rayna Naclerio.

Founded by Newtowner Adam Waller and currently located on Glen Road, DDI System recently announced the release of FastWeb 2.0, a fully integrated, real-time e-commerce solution. FastWeb 2.0 provides distributors with a user-friendly e-commerce interface, online catalog, order entry and customer service desk directly fed from the existing product and customer files in their distribution management software.

Ms Naclerio explained that DDI’s inform software possesses an easy-to-use control panel providing site management from a single screen. Distributors significantly increase customer communication through FastWeb’s easy access complete virtual service desk.

“This creates a direct portal between the distributor and end user,” Ms Naclerio told The Newtown Bee. “It looks like an online shopping site. But you can use it to follow order history, run reports, conduct multilocation tracking, and it virtually eliminates supply-side intervention by the distributor.”

She said customers can uniquely view account reports on current and past orders regardless of order method, email themselves invoices, and view payment status.

“Using FastWeb 2.0 eliminates the need for distributors to have one web, one accounting, one inventory, and one warehouse management system all running at the same time,” she added. “And the virtual customer service desk renders the whole system paperless.”

Designed to maximize sales and optimize customer service, DDI Systems’ Inform software combines everyday operational benefits in accounting, inventory, sales, and purchasing with advanced calendaring, contact and sales management, direct marketing, and new advanced e-commerce.

Distributors can see the many benefits of the inform software and its fully integrated e-commerce solution, FastWeb 2.0 at www.ddisys.com or by calling DDI System for a demonstration at 877-599-4334.